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Online Session: Transforming your organisation with design thinking

Thursday 23rd Apr 2020 @ 10:00 - 12:30

Online Session | Zoom

Learn about the latest insights on how to apply design-thinking to products, services and customer experience.

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What is a DLF event

The Digital Leadership Forum is a membership community of innovative digital leaders from leading brands including Unilever, Intel, Pfizer, Dell Technologies, BT, GSK and Baker McKenzie. Each month we host interactive knowledge-sharing sessions for our members where you can share experiences and gain fresh insights to drive your digital transformation strategies.

What happened at the event

In April 2020, members of the Digital Leadership Forum met over Zoom to discuss Transforming your organisation with design thinking.

Representatives from leading organisations including Dell Technologies, Lloyds Banking Group, GSK, BT, AXA PPP Healthcare, EDF Energy, LV=, G4S, Octopus Investments, BDO, Chaucer Group, Highways England and many more heard the latest insights on how to apply design-thinking to products, services and customer experience.

 

Watch the presentations below:

Speakers

Sandra Vickery

Senior UX/UI Design Manager

BT

Nawid Obaydi

Management Consultant

Chaucer Group

Lucia Abugattas

Employee Experience & Change Management Consultant

Formerly of ASOS