Digital Round Table: Innovation for Financial Services

What happened at the event

In May 2021, members of the Digital Leadership Forum met over Zoom to discuss ‘Innovation for Financial Services’.

Representatives from leading organisations including Dell Technologies, AstraZeneca, BDO, Intel, Lloyds Banking Group, Pfizer, Simplyhealth, Yorkshire Building Society, Hootsuite, Chaucer Group, G4S, Janus Henderson Investors, LV=, First Direct, boost.ai, First Rate Exchange Services and many more joined this session to gain fresh insights on digital trends in financial services and learn how the payments sector is being disrupted with cutting-edge innovations that benefit all in society.

Attendees heard from Starling Bank and gained tips and insights on:

• How to achieve greater financial inclusion through effectively innovating and integrating emerging technologies in payments.
• What it means to form a customer-centric strategy that has at its heart a meaningful payment journey that facilitates prospering business.
• The role the pandemic has played in influencing the financial services and payments ecosystem.
• How the future of the payments landscape is expected to evolve in the medium-long term, and what companies can do to plan for ever-changing consumer trends.

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