Digital transformation success stories

Thursday 13th Jun 2019 @ 09:00 - 15:00

Refinitiv, Canary Wharf,

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What is a DLF event

The Digital Leadership Forum is a membership community of innovative digital leaders from leading brands including Barclays, Unilever, Shell, Lloyds Banking Group, Pfizer, GSK and Baker McKenzie. Each month we host interactive knowledge-sharing sessions for our members where you can share experiences and gain fresh insights to drive your digital transformation strategies.

What happened at the event

The room was buzzing with conversation at our digital transformation session hosted by Refinitiv. The session welcomed over 100 digital leaders and kicked off with members sharing their current digital transformation challenges with one another during the icebreaker activity. We then heard from a range of speakers sharing insights on design-led thinking, how to drive a culture of innovation and how to put your customer at the heart of your digital transformation strategy. 

Members also had the chance to take part in round table discussions where they could have a deeper dive on the topics of the day. The round table groups were led by our members from Lloyds Banking Group, HSBC, Skipton Building Society, First Rate Exchange Services, BMI Group and M&G Prudential who were then tasked with giving the group feedback to the room in just one-minute!

Speakers and round table leaders

Steven Habbi

Steven Habbi

Head of Global Brand Design and Management


Shan Beerstecher

Shan Beerstecher

Digital Transformation Manager

Skipton Building Society

Sarah Fysh

Sarah Fysh

Head of Content and Syndication

Met Office

Nuala Sheerin

Nuala Sheerin

UK Digital Transformation Lead


Dmitry Bagrov

Dmitry Bagrov

Managing Director


Next Event

How to transform your customer experience

Monday 23rd September

HSBC, London

Your customers are more demanding than ever. With customer interactions being compared to the customer service of Amazon and Apple, how can you keep up?
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