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Donata Peksa

Donata is responsible for supporting customer centricity and acting as the conscience of the customer across different business lines at HSBC. She has trained over 300 people in service design and journey mapping and has extensive experience in the development and execution of insight-driven marketing strategies and customer propositions & products.


Registration opens 19th June 2019

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Event Audience

This session is relevant for everyone working in Innovation and/or Leadership. We regularly welcome attendees from director to exec level in the following roles: Digital / Marketing / Communications / Social Media  / Data / Insights / Innovation & Transformation / Analysts / Academics and Legal Professionals.