ABOUT

We have a packed schedule for you this month with a morning session on customer care, an afternoon session on women in digital and a drinks reception on the stunning terrace at Gowling to finish off the afternoon.

Attend to:

  • Hear how to develop customer-centric strategies to increase your customer engagement
  • Find out how to make the business case for more investment in customer experience
  • Learn how AI is transforming customer service from AI innovators
    ---
  • Discuss and debate how companies can accelerate the progress of women in digital and the role that senior leader’s both male and female can play

Agenda | Attendee List | Questionnaire

Speakers

Sandro Scharsach

Sandro Scharsach

Customer Success Director
Oracle

Martijn Moerbeek

Martijn Moerbeek

Group Digital Strategy & Innovation Director
Legal and General

Hannah Ratcliffe

Hannah Ratcliffe

Social Media Marketing Consultant
NFU Mutual

Margarete McGrath

Margarete McGrath

Chief Digital Officer
Dell (Women in digital)

Shan Beerstecher

Shan Beerstecher

Digital Transformation Manager
Skipton Building Society (Women in digital)

Tim Porter

Tim Porter

CEO and Founder
Gluru (AI panel)

​Ed Smith

​Ed Smith

Chief Product Officer
Humley (AI panel)

Dmitry Isupov

Dmitry Isupov

Founder
Chattermill (AI panel)

Danica Damljanovic

Danica Damljanovic

CEO & Co-Founder
Sentient Machines (AI panel)

Ben Tresham

Ben Tresham

Director
Hello Customer (AI panel)

Event format

Engage in valuable conversations with other members at our interactive knowledge-sharing events. 

Specialities

Digital Transformation, Social Media Strategy, Digital Innovation, Digital Enterprise, Digital Leadership, Business Transformation, Going Digital, Digital Leaders, Social Media Conference and Digital Workplace.

Gowling WLG HQ
4 More London Riverside, London SE1 2AU

Register

Register

We offer a limited number of guest passes for each session exclusively for senior professionals looking to join our membership community. 

Please complete your details to come and experience what we offer.

Event Audience

This session is relevant for everyone working in the digital space. We regularly welcome attendees from director to exec level in the following roles: Digital / Marketing / Communications / Social Media  / Data / Insights / Innovation & Transformation / Analysts / Academics and legal professionals.