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How to transform your customer experience

Monday 23rd September

HSBC, London

Your customers are more demanding than ever. With customer interactions being compared to the customer service of Amazon and Apple, how can you keep up?
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It's always a great pleasure coming to the Digital Leadership Forum because we get to meet some great partners, clients and our friends as well.
Margarete Mcgrath
Chief Digital Officer
Dell Technologies
Another brilliant session, my iPad was full to the brim with notes.
Vinay Parmar
UK Customer and Digital Experience Director
National Express
Membership has been hugely beneficial to the digital team here. We enjoy meeting and seeing how other organisations are managing new challenges and opportunities.
Peter Allen
Executive Director of Corporate Affairs and Communications
Highways England

AI for Good Recap: Leading your organisation to responsible AI

Our first AI for Good session supported by our technology partner Dell Technologies was a great success welcoming over 60 digital leaders to the stunning venue at Lloyds Banking Group.

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