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Build a 5-star customer experience with AI

Thursday 25th July

Baker McKenzie, London

By 2025 an estimated 95% of customer interactions will be supported by AI. Attend this session to learn more about how AI can boost your customer experience.

Every time I attend a DLF session, it's fresh, it's different, it's innovative. I can 100% rely on them.

Shan Beerstecher
Digital Transformation Manager
Skipton Building Society

Another brilliant session, my iPad was full to the brim with notes.

Vinay Parmar
UK Customer and Digital Experience Director
National Express

What I really like about DLF is that it's a hands-on approach to tackling digital transformation challenges.

Des O'Connor
Digital Strategy Account Executive
Dell Technologies

Member of the month

''As a business who is going through significant digital transformation, we wanted to be part of a group of like-minded people who have faced or are facing similar challenges to us.''

Read interview

"Digital transformation is a myth and doesn’t exist" were Dmitry Bagrov’s (@dmitrybagrov) opening words at the @DLFmembers forum today in London. "It’s just business transformation and change".#digitaltransformation pic.twitter.com/PZMr0df8dx
— DataArt UK (@DataArtUK) June 13, 2019

RT @DLFmembers: We’re committed to gender diversity on our programmes & there was no shortage of fantastic female speakers at last week’s event. Inspiring presentations from @Citi ‘s Kate Matthews & @IBM ‘s @silviacambie #dlfmembers #FutureOfWork #womeni… pic.twitter.com/hxyU5UfP6B
— Eva Prokop (@EvaProkop) May 20, 2019